Shipping policy

Shipping & Return Policy – dropjoy.store

Shipping Policy
At dropjoy.store, we aim to deliver your orders quickly and efficiently.

  • Processing Time: Orders are processed within 1–3 business days after confirmation.

  • Delivery Time: Once shipped, orders are typically delivered within 7 business days depending on your location.

  • Shipping Charges: Shipping fees (if applicable) will be displayed at checkout.

  • Order Tracking: You will receive a tracking number via email once your order has been shipped.

  • Delays: While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather, logistics issues, or holidays.

Return & Refund Policy (5-Day Return Window)
We want you to be satisfied with your purchase.

  • Return Period: You may request a return within 5 days of receiving your order.

  • Eligibility:

    • Items must be unused, undamaged, and in original packaging.

    • Proof of purchase is required.

  • Non-Returnable Items: Certain items may not be eligible for return (e.g., personal care items, clearance products, or customized items).

Return Process:

  1. Email us at dropjoyy5275@gmail.com with your order details and reason for return.

  2. Our support team will guide you through the return process.

  3. Once approved, ship the item back as instructed.

Refunds:

  • Refunds will be processed after we receive and inspect the returned item.

  • Approved refunds will be issued to the original payment method within 5–7 business days.

Contact Us
For any questions or support, feel free to reach out:
📧 dropjoyy5275@gmail.com

Thank you for shopping with dropjoy.store!